The health system needed to broaden the reach of its telephonic interventions and improve uptake of its Epic patient portal. Data-fueled heat maps, homing in on patients\’ \”ZNA,\” are helping improve outcomes.
The health system needed to broaden the reach of its telephonic interventions and improve uptake of its Epic patient portal. Data-fueled heat maps, homing in on patients\’ \”ZNA,\” are helping improve outcomes.